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 Post subject: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 2:42 pm 
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AZS; Woohoo!
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Joined: February 19th, 2011, 6:22 am
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Location: Tucson
A few weeks ago, I purchased a Palmetto State Armory AR15 upper. When it arrived, I removed the front sight/gas block in order to install a low profile gas block. This is what I saw when I took it apart:
Attachment:
003.JPG


When installing the sight, they drilled two holes into the barrel, not penetrating it but taking a lot of material off. They did this for BOTH tapered pins. At first, they refused to take it back, stating it was "just fine" and "go ahead and shoot it". Then they mentioned I had voided my warranty by taking it apart. I spoke to a CSA and then sent a follow up email, and the next day they finally relented and sent me a RMA, and then a store credit.

But wait. It gets better!

After getting my credit, I ordered another upper receiver. In came in a couple of days a go and guess what? You probably guessed right.

Attachment:
IMG_2955.JPG


This time, after sending pics and pleading my case on the phone, they just flat out refused, stating I had voided my warranty. While this is true, they have me in a catch-22 situation. If the barrel is butchered, it may fail, but I have no way of knowing this unless I remove the front sight.

So, my main question is this. Is this normal? Is this ok? I won't use this barrel, nor will I sell it to some unsuspecting victim. Your thoughts?

Brian
Tucson


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 2:58 pm 
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Joined: June 21st, 2010, 7:41 am
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Cut it and turn it into a pistol barrel. They really did a hack job on that thing. I never buy front post uppers anymore just for this reason. Wasnt Palmetto, but another vendor.

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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 3:54 pm 
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Thats a good idea, except I'd be cutting off the gas hole in the barrel as well. And I'm not skilled enough to precisely drill another, as well as shortening the gas tube.

I sent a certified letter to the CSA's manager. Hopefully he will see the light and realize a simple refund is a small loss compared to spreading this far and wide across the vast internet for all to see. Which I intend to do if they don't see it my way.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 3:59 pm 
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It would have been so much easier to thread the FSB and put a setscrew or set screws (depending on how you did it) then shipping. Now, that said, given where the holes are drilled for the pins there is little risk of the barrel failing. Put everything back together and go shoot it.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 4:09 pm 
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Weird as it seems (for me at least) this is apparently the right way to install a FSB. I googled the installation and by golly butchering the barrel to get those taper pins in is exactly the thing to do. It just looks horrible! I just can't see how drilling an 1/8" off the bottom of the barrel is a good thing!


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 4:22 pm 
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That is a standard install for pin retention. Barrel thickness comes into play. You've nothing to worry about other than their workmanship looks like it was farmed out to Century.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 5:10 pm 
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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 5:16 pm 
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there no buchery about it unless I am not seeing something others are. your org one was fine also
Like john said depending on barrel dia that hole break out is standard even on the military m4's . the only reason there are burrs on the right hand hole is due to pounding the pins out then sliding the sight off.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 5:50 pm 
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Drilling taper holes in the bottom of the barrel is how front sight bases are attached. Everything from low-end cheap junk to high-end manufacturers use that same process that I've seen.

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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 6:14 pm 
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Thanks for teaching something today. It looks like savage butchery to everyone I showed the pics to, but I guess its par for the course.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 6th, 2017, 7:33 pm 
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Colt and FN pins the front sights in the same manner for the US military, if it wasn't done that way, the front sight would twist and rotate on the barrel. Once drilled, those pins were not really ment to be removed. Even AK sights and barrels are pinned in a similar fashion.

The only way you are going to get a barrel without those holes is to buy a barrel that has never had a front sight installed..

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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 7th, 2017, 11:09 am 
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I don't care for A2 front sights and take them off of uppers that I buy that have them and holes are always there. Cover them up with a hand guard and forget about it.
I'm surprised that PSA didn't tell you that the first time around.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 7th, 2017, 11:12 am 
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If PSA had mentioned that and sent me to google it for verification, I would still have my first upper. Poor customer service.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 7th, 2017, 12:22 pm 
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brian10x wrote:
If PSA had mentioned that and sent me to google it for verification, I would still have my first upper. Poor customer service.

I think the oppposite. they showed extreamly good customer service in the 1st instance.
they tried to make you happy and sent you a new one even though you were wrong.

The customer isnt always right and most of the times the customer is wrong but because of that vendors get people complaints about that.


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 Post subject: Re: This can't be right! PSA upper receiver butchery.
New postPosted: November 7th, 2017, 12:35 pm 
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I misstated. They gave me great customer service, but all I really needed was education, which would have saved both parties a ton of aggravation.


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